Comments on: Don’t use Geek Squad http://easytechtalk.com/2008/05/04/dont-use-geek-squad/ Technology made simple Thu, 21 Aug 2008 17:14:47 +0000 http://wordpress.org/?v=2.6 By: Anonymous http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21683 Anonymous Sun, 17 Aug 2008 06:27:40 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21683 Thats why CedarPC in Chantilly, VA is awesome Thats why CedarPC in Chantilly, VA is awesome

]]> By: Rob http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21667 Rob Fri, 01 Aug 2008 14:07:57 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21667 I once applied to work for Geek Squad as a second kind of fun money job (and you get the store discounts!). I have over 15years experience in IT from Computer Tech at Staples and Office Max to 5 years experience as a systems admin for a University and they told me they preferred to hire Geek Squad members from within the store.....why in the hell would you want to hire from your sales floor full of high school kids and college student who aren't technical enough to get real tech jobs while in school, instead of a real tech..oh because it's not a tech business its a sales group. Your technical expertise only need to exceed that of a 95yrs old grandma who thinks the monitor is her "computer". Geek squad is a poor company that had striven to be great originally only to sell out and then get squandered into a group of shitty sales people acting like technicians. How anyone trusts BestBuy to do their repair work is beyond me. I once applied to work for Geek Squad as a second kind of fun money job (and you get the store discounts!). I have over 15years experience in IT from Computer Tech at Staples and Office Max to 5 years experience as a systems admin for a University and they told me they preferred to hire Geek Squad members from within the store…..why in the hell would you want to hire from your sales floor full of high school kids and college student who aren’t technical enough to get real tech jobs while in school, instead of a real tech..oh because it’s not a tech business its a sales group. Your technical expertise only need to exceed that of a 95yrs old grandma who thinks the monitor is her “computer”.

Geek squad is a poor company that had striven to be great originally only to sell out and then get squandered into a group of shitty sales people acting like technicians. How anyone trusts BestBuy to do their repair work is beyond me.

]]> By: Ryan Shields http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21659 Ryan Shields Mon, 28 Jul 2008 01:27:21 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21659 This is the most inane pile of literary garbage I have ever Stumbled. Sounds like a disgruntled employee. Of course Geek Squad would want to make a budget off of very simple things; how the fuck do you expect to get a paycheck? You could run around making free house calls and installing countless software package after another for free, then cash in your brownie points and eat dreams in your imaginary house. Have fun with that. I personally love working for Geek Squad, and wouldn't want to work at any other computer repair center. Granted I work at Geek Squad City and not the in-store joke of a repair center. At Geek Squad City, everyone who can't cut it as a CIA, is either moved to Parts, Reclamation, or a Best Buy store to work at the GS counter. Hmm, wonder why? I can't think of a single instance in which an agent would FUBAR a repair, that could be saved with an OS restore? Instant re-do, which is not a good thing at all for the agent. Anyone going into a massive warehouse sales store can honestly not be surprised to hear sales pitch after sales pitch, even though Best Buy is pretty laid back. How hard is it to say 'No' when you don't want something? Also, I have never even looked in a customer's My Pictures or Documents folder the entire time I've been employed there. Why would I? What the hell good does it do me to have 350 pictures of some random family? And if it were such a rampant offense, way to stand by and do nothing. Very admirable of you. Any one seen doing any navigation on the desktop, other than Control Panel and various other technical locations, is either written up at the event, unless it is more severe at which point they are fired. I have seen it happen personally to the dumb ass new guy working next to me. But at the end of the day, a job is a job. If you didn't need the money, you wouldn't do it. I also work for a small home town business, not corporate, and it has so few perks that I decided to work for a corporation due to its many benefits. Five percent over cost discount! This is the most inane pile of literary garbage I have ever Stumbled. Sounds like a disgruntled employee. Of course Geek Squad would want to make a budget off of very simple things; how the fuck do you expect to get a paycheck? You could run around making free house calls and installing countless software package after another for free, then cash in your brownie points and eat dreams in your imaginary house. Have fun with that. I personally love working for Geek Squad, and wouldn’t want to work at any other computer repair center. Granted I work at Geek Squad City and not the in-store joke of a repair center. At Geek Squad City, everyone who can’t cut it as a CIA, is either moved to Parts, Reclamation, or a Best Buy store to work at the GS counter. Hmm, wonder why? I can’t think of a single instance in which an agent would FUBAR a repair, that could be saved with an OS restore? Instant re-do, which is not a good thing at all for the agent. Anyone going into a massive warehouse sales store can honestly not be surprised to hear sales pitch after sales pitch, even though Best Buy is pretty laid back. How hard is it to say ‘No’ when you don’t want something? Also, I have never even looked in a customer’s My Pictures or Documents folder the entire time I’ve been employed there. Why would I? What the hell good does it do me to have 350 pictures of some random family? And if it were such a rampant offense, way to stand by and do nothing. Very admirable of you. Any one seen doing any navigation on the desktop, other than Control Panel and various other technical locations, is either written up at the event, unless it is more severe at which point they are fired. I have seen it happen personally to the dumb ass new guy working next to me. But at the end of the day, a job is a job. If you didn’t need the money, you wouldn’t do it. I also work for a small home town business, not corporate, and it has so few perks that I decided to work for a corporation due to its many benefits. Five percent over cost discount!

]]> By: dave http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21647 dave Tue, 22 Jul 2008 03:28:54 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-21647 I worked for Geeksquad for 4 years! After i quit i started my own laptop repair company because geeksquad charges way to much. http://speedylaptoprepair.com laptop repair done cheap! I worked for Geeksquad for 4 years! After i quit i started my own laptop repair company because geeksquad charges way to much. http://speedylaptoprepair.com laptop repair done cheap!

]]> By: Doug http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-19753 Doug Mon, 07 Jul 2008 03:12:06 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-19753 @Matt, a little Geek Squad history geek squad officially started in 1994, and Bestbuy acquired them in 2002, so they've been around for longer than 3.5 years. I worked at a geek squad in NY in 2005, and i based my article on things i saw in my store. @Matt, a little Geek Squad history

geek squad officially started in 1994, and Bestbuy acquired them in 2002, so they’ve been around for longer than 3.5 years.

I worked at a geek squad in NY in 2005, and i based my article on things i saw in my store.

]]> By: Matt http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-19668 Matt Sun, 06 Jul 2008 19:59:58 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-19668 Look at the first fact that spawned the whole thing..... says that he or she hasn't worked there in a few years.... GS officially rolled out roughly 3.5 yers ago. Basis for the thread is a lie. Look at the first fact that spawned the whole thing….. says that he or she hasn’t worked there in a few years….

GS officially rolled out roughly 3.5 yers ago.

Basis for the thread is a lie.

]]> By: LaptopUpdate http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-17538 LaptopUpdate Tue, 24 Jun 2008 05:51:03 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-17538 I have created my own business charging exactly 50% of what these guys charge for repairs, upgrades and installs. Their prices are the best marketing tool that I have (and ever will) come across. Keep it up! I have created my own business charging exactly 50% of what these guys charge for repairs, upgrades and installs. Their prices are the best marketing tool that I have (and ever will) come across. Keep it up!

]]> By: Anon-a-mouse http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-15184 Anon-a-mouse Wed, 11 Jun 2008 15:07:20 +0000 http://easytechtalk.com/2008/05/04/dont-use-geek-squad/#comment-15184 Liz you are so correct ... rhetoric is lost on the vapid... Anonymus... I see you must have dropped out of school... your spelling is atrocious and you grammar is... well 3rd.. maybe 4th grade level... the proper phrasing would be "if you would have fully" and "you could have inferred". You see, of, is a preposition while have is a verb... As for the Geek Squad... horrible folks there that will up-sell just about anything they can. My 70 year old neighbors were told they had to buy some cheap software to protect their new computer... lucky for them I saw it before they opened the box and I had them return it... Oh and my credentials... 30 years in data networking... first computer I owned was an 8088 processor and the first I built was a 386. The Geek squad are just a bunch of high-schoolers with no sense. Have a nice day :) Liz you are so correct … rhetoric is lost on the vapid… Anonymus… I see you must have dropped out of school… your spelling is atrocious and you grammar is… well 3rd.. maybe 4th grade level… the proper phrasing would be “if you would have fully” and “you could have inferred”. You see, of, is a preposition while have is a verb…

As for the Geek Squad… horrible folks there that will up-sell just about anything they can. My 70 year old neighbors were told they had to buy some cheap software to protect their new computer… lucky for them I saw it before they opened the box and I had them return it…

Oh and my credentials… 30 years in data networking… first computer I owned was an 8088 processor and the first I built was a 386. The Geek squad are just a bunch of high-schoolers with no sense.

Have a nice day :)

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